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Agency Personnel

Larry

LarryLarry A. Lane, Agency Principle has over 20 years insurance experience. He is competent and knowledgeable in his ability to assist you in evaluating and accessing your insurance needs.

Larry obtained a BA Degree in Economics with a Minor in Risk and Insurance from Central Washington State University. After graduation Larry was appointed as an agent for New York Life, whom honored him with Agent of the Year his first two consecutive years.

Larry went on to earn membership in the coveted Million Dollar Round Table. This past year Larry, as the agency owner, received a prestigious award for outstanding performance and service excellence from Progressive.

Larry credits his staff for their ability to hold to the agency vision of “serving others in the same manor, as you would want to be helped yourself”. Larry’s philosophy of “Not selling insurance but rather helping you purchase it” has set our agency apart from the competition

 

Mike

MikeMichael Brown, Office Manager is an organized administrator. Michael pays attention to every detail and aspect of your insurance account. He interfaces with company underwriters to assure that you are receiving every available discount and that your account is rated properly. Upon renewal, Michael monitors your rates to determine if a different company would provide the same coverage but at a more favorable rate – thus saving you money.

Michael has a BA degree in Sociology from Edinboro State College of Pennsylvania and prior to insurance worked as a counselor, counseling troubled youth. Mike, more interested in the total security and well being of our clients can often be found discussing “issues” and offering strategies for successful relational resolution.

Mike has completed the Customer Service Representative Course and is a Florida licensed CSR. He is currently involved in continuing education courses on commercial insurance. When you need personal attention from someone who cares - see Mike.

 

Michelle

MichelleMichelle Dandeneau, Customer Service Representative is knowledgeable in automobile and homeowners insurance. Michelle began her insurance career as a title insurance processor and later worked with Apex Managers, Inc. as an underwriter issuing policies for the Florida Joint Underwriters Association. Initially, Michelle was hired on in a clerical position, but shortly received a promotion to the Underwriting Department where she managed and supervised 3 employees.

Michelle completed the Customer Service Representative requirements for the state of Florida, and is a licensed CSR. Michelle is currently enrolled in continuing education to obtain agent status. Michelle specializes in all aspects of the personal lines insurance with emphasis on property, condo, homeowner and renters insurance.

You can depend on Michelle to provide knowledgeable and competent service and resolve any insurance issue quickly and effectively.

   

Crystal

Crystal Burns, Customer Service Representative is knowledgeable in both personal lines and commercial insurance.

In 1996, Crystal began working in insurance field as a file clerk for Get Rates Online. She was promoted to customer service representative in personal lines.

Crystal’s education includes continuing education courses in both personal and commercial insurance, thereby affording her the opportunity to enter the commercial market as an agent for Doherty, Duggan and Rouse Insurers of Albany, GA where she gained 2.5 years of commercial experience.

Crystal recently returned to her home in Florida and was re-employed by Get Rates Online to oversee the commercial insurance department. We are certain that you will find Crystal both willing and competent in assisting you with your insurance needs.


getratesonline.com, Inc.
(321) 453-8880

131 S. Courtenay
Merritt Island, FL 32952

E-Mail us at support@getratesonline.com


 

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